Information Technology Services…AT YOUR SERVICE!

Row 1: Brian Remigio, Lee Mason, Conor Flynn, Jay Rozgonyi, Debbie Whalley, Chris Vescovi

Row 2: Jack Beggs, Sherry Salafia, Melissa Lockwood, Jason Terebesi, Jennifer DeMartino, Bryan Skowera, Lisa Nagy

Row 3: Joe Martinelli, Marie Ernye, Jason Victor, Jason Sweatman, Russ Battista, Jennifer Langlais, Jan Freddino

Row 4: Holly Boland, Clare Kirk, Paige Francis, Eli Kharaz, Rob Chop, Mike Strain, Scott Hayes

Row 5: Sue Arribas, Laurie Manolis, Sheela Mamillapalli

Row 6: Sean Ganley, Bruce Bastien

Fairfield University’s BLACKBOARD INSTITUTE (August 20 - 21, 2014)

This two-day institute is devoted to getting your Blackboard courses ready for Fall 2014. Through workshop demos on a variety of Blackboard tools, hands-on activities, and one-on-one consultation opportunities, participants will set-up and customize their Blackboard courses to meet their teaching and student learning needs.

The Blackboard Institute is designed to help you: reflect on the design, content layout, and selection of tools for your Blackboard courses; learn “how-to’s” of various Blackboard tools through demos / step-by-step instructions; and network with Blackboard-user colleagues and Blackboard support professionals.

Participants will meet daily between 9:30am and 4:00pm in Library 114. Coffee/tea and snacks will be available beginning at 9:00am. Lunch will be provided at 12:15pm. Staff from Academic Computing and the Center for Academic Excellence will be available to assist you with your Blackboard courses.

Please register for the Blackboard Institute using the link below.

Related web site: data.fairfield.edu/academic/cae/register/index.lasso

Academic Computing’s Director Jay Rozgonyi stepped into a speaking opportunity previously offered only to UCONN representatives.
On Thursday, August 7, Jay was honored to discuss how Fairfield University has experimented with various mobile technologies to enhance the classroom and best meet our students expectations. Also discussed: research regarding incoming students and their comfort levels, the impact and trials of various technologies from faculty, classroom designs leveraging tablets as a focal point of learning, and demos of various applications that can enhance the classroom on today’s IT environments.
The Lunch & Learn was webcast across the state for any Massachusetts public colleges and universities to watch and ask questions.Not surprisingly, Jay was very well-received and, as usual, represented Fairfield University ITS proudly and honorably.

Academic Computing’s Director Jay Rozgonyi stepped into a speaking opportunity previously offered only to UCONN representatives.

On Thursday, August 7, Jay was honored to discuss how Fairfield University has experimented with various mobile technologies to enhance the classroom and best meet our students expectations. Also discussed: research regarding incoming students and their comfort levels, the impact and trials of various technologies from faculty, classroom designs leveraging tablets as a focal point of learning, and demos of various applications that can enhance the classroom on today’s IT environments.

The Lunch & Learn was webcast across the state for any Massachusetts public colleges and universities to watch and ask questions.Not surprisingly, Jay was very well-received and, as usual, represented Fairfield University ITS proudly and honorably.

Banner Tip of the Month!

There are shortcuts for entering date information that work with most Banner forms or job submission reports/processes. Using the date shortcuts will speed up your data processing time!

If the date you need to enter is the current date, simply enter one of the following one-character codes and hit Enter or Tab:

T (for Today’s date)

C (for Current date)

S (for System date)

If you need a date other than today’s, utilize one of the following options:

  • Double-click on a date field to bring up the Calendar or click on the Calendar icon to access it . You can then use the arrows to find the month (< or <) or year (« or ») and then can select the specific date. Note: There also is a button for Today!

  • If you need to enter a date that falls in the current month and year, simply enter the two-digit date and hit Enter or Tab. Banner will autofill in the current month and year. For example, if the month is August and you enter 06 it will show as 06-AUG-2014.

  • If you need to enter a date that falls in the current year, enter a four-digit date and hit Enter or Tab. Banner will autofill in the year. For example, if the year is 2014 and you enter 0612 Banner will translate it as 12-JUN-2014.

Fairfield University’s Information Technology Services (ITS) Department Recognized Nationally as “Model of Efficiency” by University Business Magazine

Fairfield, Conn. (August 1, 2014) — Fairfield University’s Information Technology Services (ITS) department has been recognized nationally as a “Model of Efficiency” by University Business magazine in its summer 2014 issue. With this award, Fairfield University joins one of nine colleges and universities nationwide acknowledged for using innovative approaches in streamlining higher education operations through technology and/or business process improvements.

View News Article here.

View University Business Announcement here.

…but I didn’t enter a service ticket?! EXPLAINED

Have you ever wondered why you have received an email that a service ticket has been created on your behalf?

The Symantec Endpoint Protection (SEP) server generates a report on computer virus activity across campus. Each morning the reports are reviewed and tickets are created by our staff to clean and remove any viruses on infected machines prior to them becoming more serious. ITS has actively been reviewing these reports since the beginning of the year. Since then, there has been a decrease in having to remove a machine and re-image it (wipe clean) due to machines being compromised by viruses/malware.

The ITS department is working hard to be proactive and conquer these threats on our network and desktop computers. Please do not be alarmed if you receive an email that a ticket has been opened on your behalf. ITS would like to thank you for your patience and participation in our efforts to make your computing needs safer and more reliable. If you have any questions on this matter, please feel free to call the ITS4U Help Desk at ext. 4069 or email its@fairfield.edu

Thank you,

Robert Chop
Desktop Technician

Note from the CIO - August 2014

It’s hard to believe the summer is almost over but I think I can speak for everyone in that we are ready for our students to be bustling across this campus again! Summertime is a great time to implement, set-up and strategize for the coming year, but there is a palpable lack of energy that only our students and faculty can provide.

As we closed out one fiscal year and moved into the next, my focus waffled between accomplishments from last year to developing goals and objectives for next year, and then back again. For anyone interested in reviewing our 2013/2014 Vision/Goal document, it is located here: http://fairfield.edu/media/fairfielduniversitywebsite/documents/its/VisionGoalFY2014.pdf. The Vision/Goal document lines up with our ITS Strategic Plan and ensures our objectives tie into our long-term goals.

For now we prep our campus for a new academic year. By early fall you will see and experience significant improvements from virtual infrastructure for specialized software access and streamlined ‘plug & play’ classroom technologies to ITS initiatives highlighting stellar academic use of technology within each of our schools. Our number one focus for this coming year - ACADEMICS. And rightly so.

Bring on the semester!

Paige Francis
Chief Information Officer